VOCABULARY
TOEIC Customer Relations Vocabulary
Essential TOEIC vocabulary for the Customer Relations category. These words appear frequently in Parts 3, 4, and 7.
Category: Customer Relations3 Key Terms
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Mastering Customer Relations vocabulary is crucial because these themes span across multiple parts of the test. Understanding them quickly will improve both your listening and reading speed.
Key Terms
inquiry(Easy)
An act of asking for information
Example: "We received an inquiry about our new software."
warranty(Medium)
A written guarantee, promising to repair or replace it if necessary
Example: "The laptop comes with a two-year warranty."
reimburse(Hard)
Repay a person who has spent or lost money
Example: "The company will reimburse your travel expenses."
Frequently asked questions
Why is Customer Relations vocabulary important for TOEIC?
A significant portion of TOEIC test questions are based in Customer Relations contexts. Knowing these terms allows you to understand the situation immediately without guessing.
What is the best way to study these words?
Study the words within their example sentences rather than in isolation. Pay attention to their collocations (words that frequently appear together).
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